Windows 11 7

• Do you support Windows 11?
• Printing issues in Windows 11
• Will my product work on Windows 11 S Mode?
• How to Show Hidden Files on Windows 11
• How to update windows 11

View all 7

FAQ 79

• Hoyle Support
• Windows Update causes blank printing preview
• (Windows) I downloaded a product. Where do I find it?
• My security software says a virus or security risk is detected
• How to check if a product will work on your computer prior to purchasing.

View all 79

Getting Started 1

• How To Submit A Ticket

How to Resources 1

• How to Resources

The Sinister Stories Bundle 2 2

• I need detailed instructions for recognizing, finding, and downloading my video card drivers.
• Return DVD LOD

Windows 10 1

• Why some Applications don’t launch/open in Windows 10?

The Print Shop 23.1 (2019 Re-Release) 15

• What content is available to me in this program?
• What files can our program open?
• Do you support my old disk version of Print Shop 23.1?
• How can I filter to only show available content?
• How do I install The Print Shop 23.1 Content disk?

View all 15

Calendar Creator 12.2 4

• When I insert the disk, nothing is happening.
• An Administrator Has Blocked your app (CC 12.1 and older)
• What files can I open with this version?
• Updated moon phases

Creativity Collection Holidays and Celebrations 6

• Minimum System Requirements
• Accessing The Creativity Collection from PrintMaster 2012, 5.0, v6 Gold & Platinum.
• Accessing The Creativity Collection from Print Shop 3.0 and 3.5.
• Accessing The Creativity Collection from Print Shop 23.1.
• Accessing The Creativity Collection from PrintMaster 18.1 Platinum.

View all 6

The Print Shop 5.0 (Deluxe and Professional) 10

• How do I activate my product on DVD purchased in the store?
• The program cannot read from the Database (Windows 10)
• How do I disable the auto save function?
• The program is slow, does not appear correct or is missing elements when working on a project.
• My DVD in sleeve will not install or gives an error when trying to install.

View all 10

The Print Shop Deluxe 4.0 45

• Minimum System Requirements
• This file does not appear to be a TPS3.0 or TPS 2.0 formatted project file.
• PrintTicket provider failed to convert DEVMODE to PrintTicket.
• Parameter cannot be null - Error message
• Save as PDF does not function on Windows 10

View all 45

Creativity Collection Birthdays 5

• Accessing The Creativity Collection from PrintMaster 2012, 5.0, v6 Gold & Platinum.
• Accessing The Creativity Collection from Print Shop 3.0 and 3.5.
• Accessing The Creativity Collection from Print Shop 23.1.
• Accessing The Creativity Collection from PrintMaster 18.1 Platinum.
• How to use The Creativity Collection on a Mac

The Creativity Collection 3 7

• Minimum System Requirements
• Accessing The Creativity Collection from Print Shop 3.0 and 3.5.
• Accessing The Creativity Collection from Print Shop 23.1.
• Accessing The Creativity Collection from PrintMaster 18.1 Platinum.
• Accessing The Creativity Collection from PrintMaster 2012, 5.0, v6 Gold & Platinum.

View all 7

The Creativity Collection 2 9

• Minimum System Requirements
• Accessing The Creativity Collection from Print Shop 3.0 and 3.5.
• Accessing The Creativity Collection from Print Shop 23.1.
• Accessing The Creativity Collection from PrintMaster 18.1 Platinum.
• Accessing The Creativity Collection from PrintMaster 2012, 5.0, v6 Gold & Platinum.

View all 9

The Creativity Collection 1 7

• Minimum System Requirements
• Accessing The Creativity Collection from Print Shop 3.0 and 3.5.
• Accessing The Creativity Collection from Print Shop 23.1.
• Accessing The Creativity Collection from PrintMaster 18.1 Platinum.
• Accessing The Creativity Collection from PrintMaster 2012, 5.0, v6 Gold & Platinum.

View all 7

Mac Logo Design Studio Pro 2.0 2

• Minimum System Requirements
• Support for SummitSoft Titles

PrintMaster v8 Platinum 34

• Minimum System Requirements
• The JVM could not be started. The maximum heap size (-Xmx) might be too large or an antivirus or firewall tool could block the execution.
• Unable to import projects from Previous Versions into 2.0, 2011 and 2012
• Error: java.lang.reflect.InvocationTargetException
• Printmaster.com Tips and Tricks

View all 34

Mac Graphic Design Studio 2

• Minimum System Requirements
• Support for SummitSoft Titles

Graphic Design Studio 3

• Minimum System Requirements
• Support for SummitSoft Titles
• Installation Method of Graphic Design Studio for Windows

Calendar Creator 12

• Minimum System Requirements
• Calendar Creator will not open .bcc files
• Microsoft Print to PDF and One Note printer causing printing issues
• Error: "java.nio" when launching the program
• Unable to download a program to Mac OSX operating systems

View all 12

The Print Shop Professional 4.0 29

• Minimum System Requirements
• The Program cannot read from the database
• Exception has been thrown. Object reference not set to an instance of an object
• Install stops and never completes
• When I print my project nothing happens

View all 29

Screenshot 9 6

• Minimum System Requirements
• A problem was detected with your license file. Would you like to recover now?
• Connection to the CheckPoint server has failed. Please contact your vendor for support
• CD is Not Recognized
• Screenshot 9 User Guide

View all 6

Everything PDF 3.0 2

• Minimum System Requirements
• User Guide on Windows 7

Family Tree Heritage Mac Platinum 15 2

• Minimum System Requirements
• Family Tree Heritage Mac Platinum 15

Family Tree Heritage Platinum 15 2

• Minimum System Requirements
• Support for Individual Software titles

Logo Design Studio 4 3

• Minimum System Requirements
• Support for SummitSoft Titles
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

The Print Shop for Mac OS X 16

• Basic Printer Troubleshooting
• Opening Projects from Previous Versions of The Print Shop®
• Cannot find options mentioned in Help File
• Blank text or graphic boxes, Objects Display Improperly or Not at All
• Disable Extensions on Macintosh

View all 16

The Print Shop 23.1 1

• Technical Support for The Print Shop 23.1

Printmaster 2019 6

• Minimum System Requirements
• What files can I open with the new PrintMaster 2019?
• Windows 10 - The display appears too large
• Does PrintMaster 2019 require an internet connection?
• A connection to the content server cannot be established.

View all 6

ViaCAD Pro v8 16

• Minimum System Requirements
• The software will not launch on Windows 8.1 (Entry point not found)
• How do I create a PDF
• Are the PunchCAD products including ViaCAD and Shark titles compatible with Windows 8, 8.1 and OSX 10.10 Yosemite
• When I try and access the PunchCAD forum, I am asked a security question while trying to recover my password.

View all 16

PrintMaster 2020 6

• Minimum System Requirements
• Complete steps to install The PrintMaster 2020
• The program cannot read from the Database (master.psDb)
• The program cannot read from the Database in Printmaster 2020 (userdata.psdb)
• How to uninstall Printmaster 2020 application

View all 6

The Print Shop 6.0 (Deluxe and Professional) 8

• Minimum System Requirements
• Digital Download
• The program cannot read from the Database (Windows 10)
• How do I install The Print Shop Professional 6.0
• Complete steps to install The Print Shop Deluxe 6.0

View all 8

Comic Creator Studio 0

The Print Shop for MAC (macOS Catalina and Big Sur) 11

• Minimum System Requirements
• How do I install The Print Shop for MAC on macOS Catalina & Big Sur
• Print Shop for Macintosh 1.2.1 Update Change Log
• How TO CREATE A NEW ADMIN ACCOUNT IN MAC Machine
• How to Open the Print Shop Macintosh

View all 11

Mavis Beacon Teaches Typing 2020 for MAC (macOS Catalina and Big Sur) 7

• Minimum System Requirements for MAC OS
• How do I install Mavis Beacon Teaches Typing 2020 on macOS Catalina & Big Sur
• How do I install Mavis Beacon 2020 Update on MAC
• How to copy and replace User_Database in Mavis Beacon Teaches Typing 2020
• How to Open Mavis Beacon Teaches Typing 2020 MAC

View all 7

PrintMaster v9 for Windows 1

• System requirement for Windows

PrintMaster v9 for MAC 5

• System requirement for MAC
• How do I install PrintMaster v9 on macOS Catalina & Big Sur
• How to Open PrintMaster v9 in Mac Machine
• The PrintMaster v9 for MAC registration
• How to Uninstall PrintMaster v9 for MAC

The Print Shop 6.4 (Deluxe and Professional) 2

• Minimum System Requirements
• How do I install The Print Shop 6.4

Calendar Creator for Macintosh 3

• Minimum System Requirements for MAC OS
• How to Uninstall Calendar Creator for MAC
• How to Open Calendar Creator for MAC

The Print Master Gold 18 3

• When installing the Print Master Gold 18, you may receive a message that says " Updating System, please wait…"
• Minimum System Requirements
• PrintMaster Gold v18 Installation Guide

Calendar Creator 10

• Minimum System Requirements
• Calendar Creator will not open .bcc files.
• Microsoft Print to PDF and One Note printer causing printing issues.
• Error: "java.nio" when launching the program.
• Unable to download a program to Mac OSX operating systems.

View all 10

Office Suite 5

• Minimum System Requirements
• A problem was detected with your license file. Would you like to recover now?
• Connection to the CheckPoint server has failed. Please contact your vendor for support
• My Office Suite is requesting a serial number.
• Compatibility of Office Suite with ipad and chrome book

Photo Color Pro 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

PhotoArtist 3 1

• Minimum System Requirements

PhotoZoom Classic 7 2

• Minimum System Requirements
• Support for PhotoZoom titles

PhotoZoom Pro 7 2

• Minimum System Requirements
• Support for PhotoZoom titles

Royalty Free Complete Creative Memories Premium Art Collection - Platinum Edition 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Complete Premium Art Collection- Platinum Edition 3

• Minimum System Requirements
• Help File - Learn More About Your Software
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium Fireworks Image Collection 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium Holidays and Celebrations Image Collection 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium Home and Garden Image Collection 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium Nature Image Collection 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium Patterns and Backgrounds Image Collection-Gold Edition 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium Recreation Image Collection 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium School Image Collection 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium Scrapbooking Image Collection 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium Seasons Image Collection 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Royalty Free Premium Travel and Adventure Image Collection 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Zoombinis 5

• Minimum System Requirements (Zoombinis)
• Zoombinis Bonus Content (Zoombinis)
• Minimum System Requirements (Zoombinis Education 30 Version)
• Minimum System Requirements (Zoombinis Education 5 User Version)
• Compatibility of Zoombinis with Android and iPad

Classic Card Game Collection 4

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.
• I need detailed instructions for recognizing, finding, and downloading my video card drivers. (Zoombinis)
• Do you offer Technical Support for Hoyle?

Encore Classic / Collection Game Series 2

• The screen is too big, how do I make it small?
• What games work on Mac OS Catalina?

Mavis Beacon Teaches Typing Powered by UltraKey v2 - Personal Edition 5

• Unable to connect to activation server
• Using Mavis Beacon Teaches Typing lessons
• Unable to download a program to Mac OSX operating systems.
• Does Mavis Beacon Softwares work on chrome book
• Skill checks are missing in the program.

Mavis Beacon Teaches Typing Powered by Ultrakey v2 - Family Edition 4

• Unable to connect to activation server
• Using Mavis Beacon Teaches Typing lessons
• Unable to download a program to Mac OSX operating systems.
• Skill checks are missing in the program

Mavis Beacon Keyboarding Kidz 8

• Apple Error - 209
• A problem was detected with your license file. Would you like to recover now?
• Connection to the CheckPoint server has failed. Please contact your vendor for support
• I cannot open the Mavis Beacon Keyboarding Kidz folder on my MAC.
• Failed to initiate window

View all 8

Mavis Beacon Keyboarding Kidz 2021 6

• Minimum System Requirements for MAC OS
• Minimum System Requirements for Windows OS
• How to Copy and replace New User_Database with Older User_Database in Mavis Beacon Keyboarding Kidz Win
• How to Open Mavis Beacon Keyoarding Kidz for MAC
• How to Uninstall Mavis Beacon Keyoarding Kidz for MAC

View all 6

Reading for Literacy v2 Bundle 2

• Minimum System Requirements
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

Cryptic Encounters 6 Pack 1

• Minimum System Requirements

Mavis Beacon Teaches Typing Powered by UltraKey v2 Personal Edition Macintosh 1

• APP is not compatible with my 64-bit Mac.

Mavis Beacon Teaches Typing 2020 4

• Minimum System Requirements for Windows OS
• Minimum System Requirements for MAC OS
• Mavis Beacon 2020.1 Update Change Log
• How to Copy and replace New User_Database with Older User_Database in Mavis Beacon Teaches Typing 2020 Win

Mavis Beacon Teaches Typing Classroom Edition 2

• Minimum System Requirements for MAC OS
• Minimum System Requirements for Windows OS

Mavis Beacon Keyboarding Kidz Mickey's Adventures 2

• Minimum System Requirements for MAC OS
• Minimum System Requirements for Windows OS

Punch! Landscape, Deck & Patio v20 46

• Minimum System Requirements
• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• Why can't I see the entire Properties Bar/ Tool Options?
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"

View all 46

Punch! Landscape Design for Mac v19 45

• Minimum System Requirements
• Do I need internet access to use this software?
• How do I delete a object?
• How do I add text to my floor plan?
• How do I center the floor plan drawing area

View all 45

Punch! Interior Design for Mac v19 44

• Minimum System Requirements
• Do I need internet access to use this software?
• How to buy a Punch Software title using the upgrade options
• How do I add text to my floor plan?
• How do I center the floor plan drawing area

View all 44

Punch! Home Design Studio for Mac v19 45

• Minimum System Requirements
• How do I delete a object?
• Do I need internet access to use this software?
• How to buy a Punch Software title using the upgrade options
• How do I add text to my floor plan?

View all 45

Punch! Home Design Studio Essentials for Mac v19 47

• Minimum System Requirements
• Do I need internet access to use this software?
• How do I delete a object?
• How to buy a Punch Software title using the upgrade options
• How to buy a Punch Software title using the upgrade options

View all 47

Punch! Home Design Studio Complete for Mac v19 48

• Minimum System Requirements
• Do I need internet access to use this software?
• How do I delete a object?
• How to buy a Punch Software title using the upgrade options
• How do I add text to my floor plan?

View all 48

Punch! Home & Landscape Design Professional v20 52

• Minimum System Requirements
• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• Why can't I see the entire Properties Bar/ Tool Options?
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"

View all 52

Punch! Home & Landscape Design Premium v20 50

• Minimum System Requirements
• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• Why can't I see the entire Properties Bar/ Tool Options?
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"

View all 50

Punch! Home & Landscape Design Essentials v20 48

• Minimum System Requirements
• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• Why can't I see the entire Properties Bar/ Tool Options?
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"

View all 48

Punch! Home & Landscape Design Architectural Series v20 51

• Minimum System Requirements
• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• Why can't I see the entire Properties Bar/ Tool Options?
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"

View all 51

Punch! Home & Landscape Design Professional v19 54

• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update
• When I open the software, the menus are all disabled. I cannot save or print
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"
• Why can't I see the entire Properties Bar/ Tool Options?
• How do I save my floor to a PDF file?

View all 54

Punch! ViaCAD 2D/3D v9 19

• How do I create a PDF
• Fingerprint Mismatch-Error 209
• Are the PunchCAD products including ViaCAD and Shark titles compatible with Windows 8, 8.1 and OSX 10.10 Yosemite
• When I try and access the PunchCAD forum, I am asked a security question while trying to recover my password.
• Accessing service packs or updates for software

View all 19

Punch! ViaCAD 2D/3D v10 18

• Minimum System Requirements
• Are ViaCAD and/or Shark products compatible with Windows 10
• Are the PunchCAD products including ViaCAD and Shark titles compatible with Windows 8, 8.1 and OSX 10.10 Yosemite
• Product does not launch, Icon bounces several times in dock but then nothing happens.
• My Power pack has been installed, but I do not have access to the pull down menu

View all 18

Punch! Home & Landscape Design Architectural Series v19 56

• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"
• Why can't I see the entire Properties Bar/ Tool Options?
• How do I save my floor to a PDF file?

View all 56

Punch! Home & Landscape Design Essentials v19 53

• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"
• Why can't I see the entire Properties Bar/ Tool Options?
• How do I save my floor to a PDF file?

View all 53

Punch! Interior Design Suite v20 47

• Minimum System Requirements
• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• Why can't I see the entire Properties Bar/ Tool Options?
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"

View all 47

Punch! Interior Design Suite v19 54

• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"
• Why can't I see the entire Properties Bar/ Tool Options?
• How do I save my floor to a PDF file?

View all 54

Punch! Landscape, Deck & Patio v19 51

• Missing cgal_core-vc100-mt-4.8.1.dll or cgal-vc100mt-4.8.1.dll after doing the automatic update.
• When I open the software, the menus are all disabled. I cannot save or print.
• When downloading the software you get a error that says "Check which version you have 32 bit or 64 bit and then contact customer support"
• Why can't I see the entire Properties Bar/ Tool Options?
• How do I save my floor to a PDF file?

View all 51

Learning Punch Software (R): Getting Started eBooklet- Second Edition 1

• Minimum System Requirements

Learning Punch Software Bundle: Training, Tools & Tutorials eBook for v20 PC 0

Learning Punch Software: Training, Tools & Tutorials eBook - Second Edition 1

• Minimum System Requirements

Learning Punch Software: Training, Tools & Tutorials for V19 Mac Version by Patricia Gamburgo 1

• Minimum System Requirements

ViaCad 11 11

• How do I create a PDF
• When I try and access the PunchCAD forum, I am asked a security question while trying to recover my password.
• Why do I need to register/activate my product each time I launch it. file is read-only RENAME FAILED for: C:\ProgramData\ViaCad Pro\VCPRegInfo.ini Permission denied
• Where is my User's Guide?
• When I try reading a DWG generated by ViaCAD into another application, why does nothing appear?

View all 11

Minimum System Requirements 0

Calendar Creator™ Ultimate Organizer 3

• Minimum System Requirements
• Removing Hoyle / Broderbund / Conduit Toolbar & Changing Browser Home Page
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.