If you are receiving an error similar to the one below please perform the following steps

  1. Click start
  2. Click on Computer
  3. Double click on your C: Drive
  4. Double click on Program Files (x86) if that is not available then Double Click on Program Files
  5. Double click on the PrintMaster folder
  6. Right Click on the file PrintMaster.VMOPTIONS  (Note: this is not the PrintMasterConsole.vmoptions file, leave this file alone)
  7. Left Click Delete.
  8. Restart PrintMaster and see if you are still encountering the issue.