The Print Shop 23.1 (2019 Re-Release) 9

• What content is available to me in this program?
• What files can our program open?
• Do you support my old disk version of Print Shop 23.1?
• How can I filter to only show available content?
• How do I install The Print Shop 23.1 Content disk?

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The Print Shop 5.0 (Deluxe and Professional) 11

• How do I activate my product on DVD purchased in the store?
• The program cannot read from the Database (Windows 10)
• How do I disable the auto save function?
• The program is slow, does not appear correct or is missing elements when working on a project.
• My DVD in sleeve will not install or gives an error when trying to install.

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The Print Shop Deluxe 4.0 45

• Minimum System Requirements
• This file does not appear to be a TPS3.0 or TPS 2.0 formatted project file.
• PrintTicket provider failed to convert DEVMODE to PrintTicket.
• Parameter cannot be null - Error message
• Save as PDF does not function on Windows 10

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The Creativity Collection 3 7

• Minimum System Requirements
• Accessing The Creativity Collection from Print Shop 3.0 and 3.5.
• Accessing The Creativity Collection from Print Shop 23.1.
• Accessing The Creativity Collection from PrintMaster 18.1 Platinum.
• Accessing The Creativity Collection from PrintMaster 2012, 5.0, v6 Gold & Platinum.

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The Creativity Collection 2 9

• Minimum System Requirements
• Accessing The Creativity Collection from Print Shop 3.0 and 3.5.
• Accessing The Creativity Collection from Print Shop 23.1.
• Accessing The Creativity Collection from PrintMaster 18.1 Platinum.
• Accessing The Creativity Collection from PrintMaster 2012, 5.0, v6 Gold & Platinum.

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The Creativity Collection 1 7

• Minimum System Requirements
• Accessing The Creativity Collection from Print Shop 3.0 and 3.5.
• Accessing The Creativity Collection from Print Shop 23.1.
• Accessing The Creativity Collection from PrintMaster 18.1 Platinum.
• Accessing The Creativity Collection from PrintMaster 2012, 5.0, v6 Gold & Platinum.

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Mac Logo Design Studio Pro 2.0 2

• Minimum System Requirements
• Support for SummitSoft Titles

PrintMaster v8 Platinum 34

• Minimum System Requirements
• The JVM could not be started. The maximum heap size (-Xmx) might be too large or an antivirus or firewall tool could block the execution.
• Unable to import projects from Previous Versions into 2.0, 2011 and 2012
• Error: java.lang.reflect.InvocationTargetException
• Printmaster.com Tips and Tricks

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Mac Graphic Design Studio 2

• Minimum System Requirements
• Support for SummitSoft Titles

Graphic Design Studio 2

• Minimum System Requirements
• Support for SummitSoft Titles

Calendar Creator 11

• Minimum System Requirements
• Calendar Creator will not open .bcc files
• Microsoft Print to PDF and One Note printer causing printing issues
• Error: "java.nio" when launching the program
• Unable to download a program to Mac OSX operating systems

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The Print Shop Professional 4.0 29

• Minimum System Requirements
• The Program cannot read from the database
• Exception has been thrown. Object reference not set to an instance of an object
• Install stops and never completes
• When I print my project nothing happens

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Screenshot 9 6

• Minimum System Requirements
• A problem was detected with your license file. Would you like to recover now?
• Connection to the CheckPoint server has failed. Please contact your vendor for support
• CD is Not Recognized
• Screenshot 9 User Guide

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Everything PDF 3.0 2

• Minimum System Requirements
• User Guide on Windows 7

Family Tree Heritage Mac Platinum 15 2

• Minimum System Requirements
• Family Tree Heritage Mac Platinum 15

Family Tree Heritage Platinum 15 2

• Minimum System Requirements
• Support for Individual Software titles

Logo Design Studio 4 3

• Minimum System Requirements
• Support for SummitSoft Titles
• I need detailed instructions for recognizing, finding, and downloading my video card drivers.

The Print Shop for Mac OS X 16

• Basic Printer Troubleshooting
• Opening Projects from Previous Versions of The Print Shop®
• Cannot find options mentioned in Help File
• Blank text or graphic boxes, Objects Display Improperly or Not at All
• Disable Extensions on Macintosh

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The Print Shop 23.1 1

• Technical Support for The Print Shop 23.1

Printmaster 2019 6

• Minimum System Requirements
• What files can I open with the new PrintMaster 2019?
• Windows 10 - The display appears too large
• Does PrintMaster 2019 require an internet connection?
• A connection to the content server cannot be established.

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ViaCAD Pro v8 16

• Minimum System Requirements
• The software will not launch on Windows 8.1 (Entry point not found)
• How do I create a PDF
• Are the PunchCAD products including ViaCAD and Shark titles compatible with Windows 8, 8.1 and OSX 10.10 Yosemite
• When I try and access the PunchCAD forum, I am asked a security question while trying to recover my password.

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PrintMaster 2020 5

• Minimum System Requirements
• Complete steps to install The PrintMaster 2020
• The program cannot read from the Database (master.psDb)
• The program cannot read from the Database in Printmaster 2020 (userdata.psdb)
• How to uninstall Printmaster 2020 application

The Print Shop 6.0 (Deluxe and Professional) 7

• Minimum System Requirements
• Digital Download
• The program cannot read from the Database (Windows 10)
• How do I install The Print Shop Professional 6.0
• Complete steps to install The Print Shop Deluxe 6.0

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