The Print Shop for Mac OS X

Basic Printer Troubleshooting
Solution Printing issues typically occur when the communication between the program and the printer breaks down. On older systems, this can be caused by u...
Fri, 6 Jul, 2018 at 7:49 AM
Opening Projects from Previous Versions of The Print Shop®
Solution Projects created in previous versions of The Print Shop® cannot be opened in The Print Shop® for Mac OS® X. Changes have been made to The Print S...
Fri, 6 Jul, 2018 at 7:49 AM
Cannot find options mentioned in Help File
Solution The help file written for each version of the PrintShop program includes all of the features of the Deluxe version. This same help file is also i...
Fri, 6 Jul, 2018 at 7:50 AM
Blank text or graphic boxes, Objects Display Improperly or Not at All
Solution When inserting headlines or other objects into a project, they do not display correctly on the screen. These objects may appear jumbled or overlap...
Fri, 6 Jul, 2018 at 7:50 AM
Disable Extensions on Macintosh
Solution Disable Extra Extensions:  NOTE: For computers running a version of the Macintosh® OS below 7.5x, skip to the next procedure.  Close any open p...
Fri, 6 Jul, 2018 at 7:51 AM
Program runs in Classic Mode instead of OSX
Solution The Print Shop for Max OSX comes with 2 different CD's included in the jewel case. One is Grey and is for installation on OS8 & 9 while ...
Fri, 6 Jul, 2018 at 7:51 AM
Printing Black Boxes around Letters
Solution After creating a project using The Print Shop®, black boxes surround the letters on the printout. This issue results when a Postscript printer is ...
Fri, 6 Jul, 2018 at 7:51 AM
Graphics Permission and Copyright Information
Solution After purchasing one (or more) of our software products, you have questions about using the software or elements of the software for commerce or ...
Fri, 6 Jul, 2018 at 7:52 AM
Crop Feature Functions Erratically
Solution When attempting to crop an image using the Photo Workshop feature, the crop takes effect in the incorrect area of the image. This issue occurs whe...
Fri, 6 Jul, 2018 at 7:52 AM
Error 1607 - Unable to install InstallShield Scripting Run Time
Solution Error 1607During the installation , the following error message appears: "Error 1607 - Unable to install InstallShield Scripting Run Time.&qu...
Fri, 6 Jul, 2018 at 7:53 AM