This will require removing the userdata.psdb file as indicated in the error message.
Please do the following:
Right click on the Start Button
Left Click File Explorer
Left click on the View Tab.
Place a check on Enable Hidden files if one is not already there.
Left Click This PC.
Double click on the file folders in the following order: C:\Users\Your Name\App Data\Local\The Print Shop\The Print Shop 5.0
Inside The Print Shop 5.0 Folder, there is a userdata.psdb file.
Delete this file and attempt to run the program again.