FAQ
First, Right click on Application shortcut icon and then click on “Run as Administrator” Now Click on “Yes” Click on “Yes, proceed” Now Fill the...
Wed, 13 Jul, 2022 at 9:18 AM
We understand you are trying to activate your product and an on screen message appears saying you do not have internet. Please be aware that this affec...
Tue, 30 Aug, 2022 at 7:20 PM
We understand you have purchased Print Shop 23.1 and you are trying to open files from Print Shop 2.0 through 6.0 Please be aware that Print Shop 2.0 th...
Thu, 29 Dec, 2022 at 10:40 AM
We understand you bought a retail copy of PrintMaster v9 and have questions to what your redemption code is. Please be aware that in the image below, is an ...
Tue, 24 Jan, 2023 at 2:09 PM
We understand you may be inquiring about a missing shipment for an order you placed on our websites. Please be aware that shipments may take up to 21 busine...
Thu, 6 Apr, 2023 at 11:10 AM
We understand that you are trying to activate your product and you receive a message that the registration code is invalid. This is due to system upgrad...
Tue, 25 Jul, 2023 at 2:07 PM
We understand you have bought a copy of Logo Design Studio Pro 2.0 at retail and are having difficulties activating the program. Please reach out to Enc...
Tue, 25 Jul, 2023 at 2:15 PM
How to Update your Windows 10 1. Close all applications you have running. You may also want to restart your computer to stop any background processes th...
Thu, 3 Aug, 2023 at 8:00 AM
We understand you are having an issue with your purchase and you've emailed Technical Support but have not yet received a reply. Unfortunately, some ema...
Thu, 17 Aug, 2023 at 3:21 PM