Encore Software, Inc. ("Encore") warrants, for your benefit alone, for a period of ninety (90) days from the date of commencement of the End User...

An outside fulfillment company handles all rebates. To obtain status of your rebate or for questions regarding your rebate please use the following informa...

This is a result of the activation process not having Administrator privileges on Windows Vista and Windows 7 when trying to authenticate and save your key...

Click here for our software titles that are compatible with Windows 8.

The program that you have purchased is on a DVD-ROM disc and cannot be installed using a CD-ROM drive. To verify if your PC has a DVD or CD drive, perform ...

Firewalls often can block or restrict your computer from accessing content through the internet. A firewall is either hardware or a software barrier design...

It might be necessary to do a clean install of this product: Firstly you will need to uninstall the program. To do this, follow these instructions: Make...

These instructions are provided with every download order. But on this page we have added some extra tips and tricks to assist you further. You should have...

It is very important to provide support with as much information as possible when submitting an email. Below are some questions you should answer about the...

We understand that you are looking for Technical Assistance via phone. Unfortunately, our company does not offer technical assistance via phone at this time...