FAQ

What files can I open with the new PrintMaster 2019?
We're glad you asked!  The following files are compatible:  PrintMaster v8 Platinum (File format is in the PMX format)  Files imported  i...
Tue, 26 Nov, 2019 at 9:25 AM
Premium Support Instructions
Get a priority response to support ticket you place with Encore Software. With Premium Support, your ticket will be placed in a special support area for pri...
Fri, 20 Dec, 2019 at 4:27 AM
Application freezes on some machines during double side test printing
Sometimes application get freezed while printing the double side of the paper. Here are the most common solutions for it. Repairing Microsoft XPS Document ...
Mon, 23 Dec, 2019 at 8:20 AM
How to Enable the Root User in macOS Catalina
Want to enable the root account on your Mac? You can, but the functionality is a little buried in System Preferences. Here’s how to find it. If you’re the ...
Wed, 8 Jan, 2020 at 1:44 AM
How to Turn Off Windows Defender in Windows 10
Turn off windows defender temporarily   Step 1: Click “Settings” in the “Start Menu”. And then choose “Update & Security”.      Step 2: Select “W...
Thu, 9 Jan, 2020 at 6:39 AM
Complete Steps to install The Print Master 8 (macOS Catalina)
Complete Steps to install The Print Master 8 Run the .dmg of The Print Master 8. Click on “Install PrintMaster 8”.    Click on “Next” button.   ...
Fri, 24 Jan, 2020 at 9:26 AM
How to run Printmaster 8 Platinum on macOS Catalina
After downloading the product, launch installation process. Attached message will appear after installing and attempting to run an app not notarized: ...
Tue, 28 Jan, 2020 at 7:41 AM
How to Show Hidden Files in Windows 10
By default, Microsoft Windows 10 hides certain files from view when you explore them on your hard drive. This protects important files from being deleted so...
Fri, 7 Feb, 2020 at 9:00 AM
Do you support my older product?
We understand that you are looking for Technical Support for a discontinued product. Please be aware that we are only able to offer support for currently re...
Mon, 2 Mar, 2020 at 8:58 AM
How to install TeamViewer?
TeamViewer is a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between compu...
Mon, 2 Mar, 2020 at 9:17 AM