PrintMaster v8 Platinum

The display appears corrupted when using PrintMaster v7 Platinum
This behavior occurs when the program is being used on some integrated graphics cards. Below are steps to minimize the corruption from occurring: 1. Right...
Mon, 25 Jun, 2018 at 8:38 AM
How to group items on a project
Problem How to group items on a project. Solution When experiencing issues such as long printing times, saving as a PDF file, or saving the project fi...
Mon, 25 Jun, 2018 at 8:48 AM
"java.io.FileNotFoundException" when launching PrintMaster v8 Platinum
If you encountering the error "java.io.FileNotFoundException" the compatibility for the program may need to be adjusted and Java may need to be u...
Tue, 9 Oct, 2018 at 3:16 AM
Unable to download a program to Mac OSX operating systems
Problem Unable to download a program to Mac OSX operating systems. Solution When attempting to download and install a program to a Mac OSX 10.9 to 10....
Mon, 25 Jun, 2018 at 8:48 AM
Need help launching PrintMaster v8 Platinum on your computer? (Windows)
Recently Microsoft® Windows® released an update that may not allow you to launch PrintMaster v8 Platinum as expected. We are working on this issue and plan ...
Tue, 9 Oct, 2018 at 3:17 AM
The online store gallery description data could not be found. This data is necessary to display new content. If this problem persists, pls. visit the technical support website.
This should not affect the program at all. It is unable to contact the online store for add on purchases. Simply check the box that says do not show this a...
Mon, 17 Sep, 2018 at 3:44 AM
Help with downloaded add-on packs
After purchasing add-on packs for your PrintMaster program, you require further assistance.  Support for the add-on packs purchased at www.Printmasterpacks...
Mon, 25 Jun, 2018 at 8:40 AM
The online store content cannot be loaded
When attempting to load PrintMaster v8 Platinum, you receive an error message that says the online store content cannot be loaded.  To workaround this i...
Wed, 19 Sep, 2018 at 8:55 AM
Printmaster.com Tips and Tricks
For quick tips and tricks on how to navigate the new Printmaster, go to http://www.printmaster.com/. Browse through the Video Tutorials to learn how to use ...
Mon, 25 Jun, 2018 at 8:40 AM
Spinning color wheel when launching PM v8 for Mac
When you double click on the icon to start PrintMaster v8 Platinum on the Mac OS High Sierra operating system, you get a spinning color wheel and the progra...
Wed, 19 Sep, 2018 at 9:10 AM