Recently Microsoft® Windows® released an update that may not allow you to launch PrintMaster v8 Platinum as expected. We are working on this issue and plan to have a fix available soon.

In the meantime, here is a simple workaround to launch PrintMaster v8 Platinum on your computer:

  1. Make sure PrintMaster v8 Platinum is installed on your computer.
  2. Locate the PrintMaster 7 Platinum icon on your Desktop or Start Menu.
  3. Right-Click the PrintMaster 7 Platinum icon and select Properties.
  4. Notice the PrintMaster 7 Platinum Properties window is displayed with various tabs.
  5. Click on the Compatibility tab.
  6. In the Settings section, locate the checkbox for ‘Run this program as an administrator’
  7. Click to enable the checkbox for ‘Run this program as an administrator’.
  8. Click Apply, and click OK to close the PrintMaster 7 Platinum Properties window.
  9. Double-Click the PrintMaster 7 Platinum icon on your Desktop or Start Menu.
  10. Click Yes on the message prompt requesting for you to run the program as an administrator.
  11. Enjoy the PrintMaster v8 Platinum software!

Important Note: If you are using a Standard Windows® User Account, you will need to enter credentials from an Administrator Windows® User Account after Yes is clicked on the message prompt requesting for you to run the program as an administrator.

 

In addition to the instructions above, here is a YouTube video to help you with launching the PrintMaster v8 Platinum on your computer:
https://www.youtube.com/watch?v=aKo_Riv9kJg


 

For more information, please contact us at http://support.encore.com