Recently Microsoft® Windows® released an update that may not allow you to launch PrintMaster v8 Platinum as expected. We are working on this issue and plan to have a fix available soon.
In the meantime, here is a simple workaround to launch PrintMaster v8 Platinum on your computer:
- Make sure PrintMaster v8 Platinum is installed on your computer.
- Locate the PrintMaster 7 Platinum icon on your Desktop or Start Menu.
- Right-Click the PrintMaster 7 Platinum icon and select Properties.
- Notice the PrintMaster 7 Platinum Properties window is displayed with various tabs.
- Click on the Compatibility tab.
- In the Settings section, locate the checkbox for ‘Run this program as an administrator’
- Click to enable the checkbox for ‘Run this program as an administrator’.
- Click Apply, and click OK to close the PrintMaster 7 Platinum Properties window.
- Double-Click the PrintMaster 7 Platinum icon on your Desktop or Start Menu.
- Click Yes on the message prompt requesting for you to run the program as an administrator.
- Enjoy the PrintMaster v8 Platinum software!
Important Note: If you are using a Standard Windows® User Account, you will need to enter credentials from an Administrator Windows® User Account after Yes is clicked on the message prompt requesting for you to run the program as an administrator.
In addition to the instructions above, here is a YouTube video to help you with launching the PrintMaster v8 Platinum on your computer:
https://www.youtube.com/watch?v=aKo_Riv9kJg
For more information, please contact us at http://support.encore.com