When running specific applications on Windows 11, you may notice the following behavior:

*Full Screen app drops to the desktop and freezes

* Application may run slow

To resolve this issue, switch the display scaling to 100% 

Right click on the Windows desktop and select Display Settings

Under Scale and Layout, change the size to 100% Then click the X. The application should work as expected. If you continue to experience issues, please contact Customer Service via the help desk portal and submit a ticket.