We understand you have purchased a download product from Amazon and require support. Please note that we can only help with the following issues:
Technical Support via Email if you encounter difficulty installing or using your product.
Issues with the Serial Key coming up as invalid.
The serial key is supposed to be in your software downloads account but is not.
Please note that under no circumstances is our direct Sales Line able to offer refunds for download purchases from Amazon.com All sales are final on digital downloads.
In addition if you have bought a physical product from Amazon and find it defective, please contact the reseller for assistance as we are unable to replace physical products bought through a third party but can replace them if bought direct from our website.
We thank you for your interest in our products and apologize for any inconvenience caused.