This will require removing the master.psDb file as indicated in the error message. Please do the following:
- Right click on the Start Button
- Left Click File Explorer
- Left click on the View Tab.
- Place a check on Enable Hidden files if one is not already there.
- Left Click This PC.
- Double click on the file folders in the following order: C:\ProgramData\The Print Shop\The Print Shop 5.0
- Inside The Print Shop 5.0 Folder, there is a master.psDb file.
- Delete this file or replace with this file that i have attached and attempt to run the program again.