So you're trying to order from us but may be running into problems with your browser, or maybe you've bought something from us and you're having issues downloading your product..
They say you should clear your internet files now and then for optimal browser performance. This helps you with downloading files and may make websites (not just ours) perform better on your system.
The links below will help you do just that! Please note that clearing out your internet cache and browsing data may clear your saved passwords out, so please use with caution! (Consult with a computer friend or professional if unsure...)
Microsoft Edge: https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history
Mozilla Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Google Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Once you've performed this maintenance on your machine, attempt to download, or attempt to use our site again.
Please note that some store related errors are not associated with the internet cache. If you attempt to place an order with us and receive an error or just a circle DO NOT attempt to click place order again. Instead, please send us an email to support@encore.com or call us at 1-800-395-0277 and we can help you place that order.