This is not an issue.
PowerPack plug-in comes pre-installed/enabled with purchase of ViaCAD Pro and 2D3D version but it is not activated. In order to use it, you either have to purchase Bundle License (ViaCAD+PP) or Separate License for PowerPack.
- If you have purchased Bundle License then you will get activated PowerPack.
- If you have purchased a stand-alone license of ViaCAD then PowerPack is only enabled but it is not activated. You need to purchase it separately and use the new PowerPack Serial Key yo activate it.
You can purchase PowerPack v11 for macOS and Windows from below link: