Microsoft Print to PDF and One Note printer.
When experiencing printing issues such as not seeing the default printer displayed in the printer window or a message is displayed 'Can not print to One Note.'
The Microsoft Print to PDF or One Note printer will have to be removed from the Devices & Printers to allow Print Shop to print to the default printer.
Please use the following steps to remove Microsoft Print to PDF or One Note
- Open the Control Panel.
- Locate Devices & Printers and click to open.
- Locate Microsoft Print to PDF or One Note printer icon.
- Using the right mouse button click on One Note and then Remove Device.
These printers are added to the computer through a Windows update, they can be removed without causing any issues.