The Print Shop 23.1 (2019 Re-Release)

This is a support category for the 2019 re-release for The Print Shop 23.1 , please note that this is the only version of the program supported at this time.

What content is available to me in this program?
The Print Shop 23.1 main content disk includes graphics that are online only. Please see the support article that says "How do I filter only available ...
Thu, 12 Dec, 2019 at 7:43 AM
What files can our program open?
Good question! One of the best things about the re-release of this popular Print Shop title is the ability to work with your older files. Below is a list of...
Fri, 27 Sep, 2019 at 11:50 AM
Do you support my old disk version of Print Shop 23.1?
Due to technical limitations, we are unable to offer Technical Assistance for the original release of The Print Shop 23.1 as it is incompatible with Windows...
Fri, 27 Sep, 2019 at 11:58 AM
How can I filter to only show available content?
We understand you may be confused as to which content is available to you. The following guide will help you filter the projects available to you. At th...
Wed, 2 Oct, 2019 at 1:30 PM
How do I install The Print Shop 23.1 Content disk?
We understand you are wondering how to install the Print Shop 23.1 content disk add on. In order to have the full experience, Image Collection 2 must be...
Thu, 12 Dec, 2019 at 7:38 AM
When installing the Print Shop 23.1, you may receive a message that says " Error 1402"
When installing the Print Shop 23.1, you may receive a message that says " Error 1402" Solution:   1. Open C: Drive.   2. Click on Program Fi...
Mon, 20 Jan, 2020 at 7:47 AM
When installing the Print Shop 23.1, you may receive a message that says " Updating System, please wait…"
Reason: Sometimes Windows Defender, Windows Firewall and Windows Permissions/Rights block the installation of Print Shop 23.1 that’s why the installation s...
Wed, 12 Feb, 2020 at 1:23 AM
Disabling the user account control in Windows 10
Most of the Windows 10 users are not always happy to see the USER ACCOUNT CONTROL prompts. They prefer to use Windows 10 with the classic security model an...
Wed, 11 Mar, 2020 at 7:15 AM
When installing the Print Shop 23.1, you may receive an error message that says " Error 1311 Source file not found"
Reason: Sometimes Windows Defender, Windows Firewall and Windows Permissions/Rights block the installation of Print Shop 23.1 and the error appears source ...
Wed, 25 Mar, 2020 at 12:54 PM
After Windows 10 update, The Print Shop 23.1 starts installation after hitting the desktop shortcut icon
Reason: After Windows 10 update, The Print Shop 23.1 starts installation after hitting the desktop shortcut icon. Solution: Please Uninstall the Print Sh...
Wed, 18 Nov, 2020 at 1:27 AM